Shipping policy

ORDER PROCESSING:

Please allow 1-2 days to process your order. Expect an email within 1-2 days to let you know your order is on the way!

FLAT RATE SHIPPING 

Orders are generally shipped within 2 days and delivered between 7 - 14 business days. 

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer FREE Shipping and Priority Shipping to most international countries (see list at checkout) 

 

Shipping Option                            Estimated Delivery Time                                     Price

FREE Shipping                                 7 to 14 days                                                          $0.00

Priority Shipping                             7 to 14 days

$3.49

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Tiny Art Box is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at fuelourflame@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at fuelourflame@outlook.com